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Terms of Service

What Are the Terms of Service for Dallas Roof Master?

When you hire us as your Dallas roofing contractor, you agree to these terms. We've kept them clear and fair. They protect both you and our team. Our goal is simple: deliver quality workmanship on every job.

How Do We Handle Payments and Estimates?

We provide free, written estimates before any work begins. Payment is due upon completion unless we agree otherwise. We accept cash, check, and major credit cards. A 50% deposit may be required for large projects over $5,000. We'll never start work without your signed approval.

What Warranties Do We Offer?

We stand behind our work with a 10-year workmanship warranty on all roof installations and repairs. Manufacturer warranties on materials vary—typically 20-50 years for asphalt shingles. We'll explain every detail before you sign. If an issue arises, call us at (214) 305-0079.

How Do We Handle Weather Delays?

Texas weather is unpredictable. We schedule around rain, high winds, and extreme heat. If a storm delays your project, we'll notify you within 24 hours. We reschedule as quickly as possible—usually within 3 business days. Your safety is our priority.

What Are Our Responsibilities on Your Property?

We carry $2 million in general liability insurance and workers' compensation. We clean up daily and use magnetic sweepers to remove nails. We protect your landscaping with tarps and plywood. You agree to keep children and pets away from active work areas.

Can You Cancel or Change Your Order?

You can cancel within 3 business days of signing for a full refund of any deposit. After that, cancellation fees may apply based on materials ordered. Changes to scope must be in writing. We'll adjust your estimate accordingly—no hidden charges.

How Do We Resolve Disputes?

We aim to resolve any issue directly. If we can't, disputes go to binding arbitration in Dallas County, Texas. This saves you time and court costs. You agree to this by hiring us. We're committed to fair resolution every step of the way.

Ready to Get Started?

Call (214) 305-0079 or fill out the form for a free estimate.

Call (214) 305-0079