Information We Collect
Dallas Roof Master, a Dallas roofing contractor serving Dallas County, collects information you provide directly when you request a free estimate, call our office, or submit a contact form. This may include your name, phone number, email address, and property address. We also collect limited technical data automatically, such as your IP address, browser type, and pages visited on dallasroofmaster.com.
When you call us at 2142865623, our call tracking provider (Ringba) may record the call for quality assurance and training purposes. We use this data to improve our customer service and verify that every inquiry receives a prompt response.
How We Use Your Information
We use the information we collect to respond to your roofing inquiries, schedule inspections, provide estimates for roof repair, roof replacement, and commercial roofing projects, and to follow up on service requests. We also use analytics tools (such as Google Analytics) to understand how visitors interact with our website, which helps us improve our content and user experience.
We do not sell your personal information to third parties. We may share your data with service providers who assist us in operating our business, such as call tracking, email delivery, and customer relationship management systems. These providers are contractually obligated to protect your data and use it only for the services we request.
Third-Party Services and Cookies
Our website uses cookies and similar technologies to remember your preferences and analyze site traffic. Third-party services, including Google Analytics and Ringba, may set their own cookies or trackers. These services have their own privacy policies, and we encourage you to review them.
You can control cookies through your browser settings. Disabling cookies may affect your experience on our site, but you can still contact us by phone at 2142865623.
Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Call recordings are typically retained for 90 days, while contact form submissions may be kept for up to 24 months for warranty and follow-up purposes.
Your Rights
If you are a Texas resident, you have the right to request access to the personal information we hold about you, request correction of inaccurate data, and request deletion of your data, subject to certain legal exceptions. To exercise these rights, contact us at the phone number below. We will verify your identity before fulfilling your request.
Children's Privacy
Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such data.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this privacy policy or your data, contact Dallas Roof Master at 2142865623. Our office is located in Dallas, TX, and we serve neighborhoods including Highland Park, Lakewood, Uptown, Oak Lawn, Preston Hollow, and the surrounding Dallas County area. This policy is governed by the laws of the State of Texas, and any disputes will be resolved in Dallas County courts.